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November 2007

2007 Conference: VA/VM in Innovation

2007 Conference Home || Overview || Keynote Speakers || Registration || Workshops
Training || Program || Location || Partners & Exhibitors

Daniel Blanchette

A man of relations, Daniel Blanchette analyzes closely, for the last 30 years, the best practices in sales and identifies the related success factors. Based on his professional experience, that of his colleagues and on his university training in commercialization, management and also his experience in management consulting, Daniel Blanchette elaborates and applies tools that help improve the sales levels and the client satisfaction.

Son of a car dealer, Daniel has been introduced very early to the art of selling. Since customer service is for him, a real pleasure, Daniel became very proficient in understanding the needs of the client and in offering the best solution to satisfy these needs. Sales and customer service become second nature for Daniel, a real passion.

After refining his competencies through professional sales training, Daniel opened two car dealerships by the age of 25. He has received many sales awards as well as the award for best client satisfaction for Mazda in Quebec.

His interest for commercialization brings him, in 1995, to collaborate in projects and in the fine-tuning of methods in many avant-garde enterprises in management and technologies. After that, Daniel focuses his activities in commercialization, the essence of his passion.

Through dbcom, Daniel Blanchette shares his competencies to support managers in the achievement of their sales objectives, as well as generating durable, sane and profitable client relations.

Role at CSVA Conference: Presentation - Value Analysis at the Heart of Experiential Marketing

Value Analysis at the Heart of Experiential Marketing

The actual competitive context forces the enterprises to continuously refine their position in regards with their clients and to improve even more their relation with them. Since an operational approach does not fulfill the clients expectations anymore, the enterprises now look at experiential marketing and develop an approach that considers the power of the clients.

In a technico-commercial environment constantly becoming more and more complex, value analysis is a required methodology for all managers desiring a constant and durable increase in their revenues.

Value analysis helps in defining a new strategic space and identify means to ensure a memorable experience for the clients, as well as facilitating the management of time constraints.

The presentation will define the steps of a commercialization dynamic process for innovative products and services:

Define the strategic activities domain
Analyze business opportunities
Chose goals and strategies
Create the competitive edge and the proposals
Define the experience architecture for « Experigramme » and « Emotiogramme »; the standards for the quality of the experience
Allocate resources
Improve the sales output

The dynamic commercialization process supports the experiential marketing — composed of sensorial, emotional, cognitive, conative and relational aspects of the client experience — as well as the functional aspects of the product or service. This approach will help you identify the optimal combination of factors allowing the increase in the attractiveness of your product or service to the client, as well as creating a profitable and durable relation with the client.

René Donais, Eng., CVS

A civil engineer graduate from the École Polytechnique of Montreal in 1972 and Member of the Order of Engineers of Quebec in 1974, Mr. René Donais has contributed to the realization of many projects as materials engineer and as quality assurance expert. He has obtained his certification as a Value Specialist (CVS) from SAVE International. Mr. Donais has 13 years of experience in the domain of Value Analysis and Value Management. Since 1994, he has facilitated more than 150 workshops, the goals of which were to optimize either construction projects, products, processes or organizations in the public, parapublic and private sectors.

Prior to his value analysis experience, Mr. Donais has worked for more than 20 years in important engineering consultancy firms where he was manager and partner.

Role at CSVA Conference: Training - Value Analysis for beginners

Robert Gagné, Eng., MBA, Master Six Sigma Black Belt

Mister Gagné is senior consultant for the improvement of performance at Knowllence America, partner of Vision Processus SSBB Inc. Thus, he supports many organizations throughout the world.

Know-how
Mr. Gagné implements and supports value analysis and product development systems. He is also considered as a Canadian expert in Six Sigma. He has worked with the Six Sigma methodology sine its beginning in the 1990s with Motorola. He is the first Canadian to receive the independent certification « Six Sigma Black Belt » from the American Society for Quality (ASQ).

He also has a vast experience as manager, specialized consultant et coach/trainer in management and in business process optimization. As such, he has held many managerial positions, as manager in large multinationals such as SNC Lavalin (TI SNC), Schering Canada, Montupet and Circo Craft. He has implemented many continuous improvement philosophies to increase the global performance of organizations. He was involved in the implementation of management systems such as the Stage Gate process, Design For Six Sigma, Lean Six Sigma, ISO 9001 / 14001 / OHSAS 18001, ISO/TS 16949, etc.

Profile
Mr. Gagné holds an MBA degree from Concordia University in Montreal and a bachelor degree in industrial engineering from the Université du Québec (UQTR). He stays well involved in the spheres of management. He is invited often to speak on different aspects of competitiveness; he is a certified facilitator for the QUALImètre and has been president of the ASQ – section Montréal Francophone – many times. He has also held the position of judge in the prestigious Grands prix québécois de la qualité (Quebec Quality Awards) as well as being an expert and chief assessor.

Role at CSVA Conference: Presentation - Integrated Computerized Tools to Efficiently Manage the Development of New Products

Integrated Computerized tools to efficiently manage the development of new products

One of the major challenges in the product development cycle is the integration of the different used methodologies in such a way as to capitalize on the information generated (Knowledge Management).

There are integrated tools that allow to manage and integrate these different methodologies (Stage Gate, Design For Six Sigma, etc.), to integrate engineering solutions through the PLM and to ensure that the data are coherent. Also, they help in following up on actions and on their state of advancement.

With these tools, the companies that use them are more efficient and they can generate more revenues much more quickly (time reduction of the development cycle) with more robust concepts.

Thus, inside a same design, it is possible to link the methodologies such as functional analysis, value analysis, risk analysis, optimization and creativity.

For example, with one click of the mouse, you can now manage:

a Functional performance specification,
a Technical specification,
a design-FMEA,
a prototype control plan, ou preprod qualification,
a cross between Functions/Components,
a process diagram,
etc.

The coherence of the design data between the various methods is insured due to a multidimensional database and the different linguistic versions can be accesses with a simple click of the mouse (from English to French for example).

The traceability of the engineering evolution is applicable not only to documents buts also on all the data 9 complete history of all changes management).

Finally, due to the concept of cumulative data, it is possible to obtain a database of evolving knowledge (company standards) on the different family of products and thus capitalize on this knowledge.

With a learning organization, there is no use to reinvent the wheel.

Frédérick Gagnon, Eng., M. Eng

Mr. Frédérick Gagnon, Principal Partner and strategic consultant at Promaintech Novaxa holds a bachelor degree in industrial engineering from the Université du Québec à Trois-Rivières and a masters degree in engineering management and product commercialisation from the university of Sherbrooke. Mr. Gagnon has a great experience with international manufacturing enterprises. He directs projects in many sectors with a team from Promaintech Novaxa. Also, he is responsible for the product development and innovation section.

Role at CSVA Conference: VE to Innovate at H. Fontaine

VE to Innovate at H. Fontaine

You will learn how H. Fontaine achieved a cost reduction of 50% and a part count reduction of 50% for its series 90-95 of products by combining Value Analysis and Design for Assembly (DFA). Mr. Marc Brindamour, Director of Operations at H. Fontaine, will come and discuss these results and the many achievements obtained with this project.