The Diversity Paradox and Design of Objects and Processes

November 22, 2022

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Description:

November 22, 2022

The structural process of making decisions has a high probability of conflict and hostility if the process does not work. This leads to the Diversity Paradox: Increased diversity always leads to more ideas that do not survive the process, and thus more potential conflict. Value Management is a reliable, and robust process that channels diverse teams to reach a common understanding of needs without reference to the current solution. Facilitated VM specializes in inclusion of diverse stakeholder ideas to solve big problems.

Key Moments - 
2:31  Design Process deconstructs ideas
6:15  Diversity increases idea rejection
9:20  Different Cultures, Different Communication Problems
14:00 VE focuses participants on transcendent goal
15:20  Transcendent Goal creation through Function Analysis
17:49 Focus on goals (basic function) improves trust
18:29 VE is goal seeking, not consensus building
20:40 VE benefits from diversity in teams
22:47 Research shows diversity can lead to increased conflict.
 

In Value Management, a series of analytical and creative steps overcomes the Diversity Paradox, team members become flexible in perspective, welcome new ideas and reach agreement on new solutions with consensus.


Presenter:

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Dr Paul Scarbrough PhD, Professor of Accounting, Goodman School of Business, Brock University

Dr. Paul Scarbrough teaches courses in managerial accounting and control. Paul learned about VM in Japan, where it is a part of the core of Japanese business management, and he integrates it into his accounting classes. He is a  Professor of Accounting at Brock University in the Goodman School of Business. He holds a PhD from Virginia Polytechnic Institute and State University. He is a Director on the board of Value Analysis Canada and also a board member and editor of the Asia-Pacific Management Accounting Journal. His prior academic appointments include Boston University and Bentley College. He has also been a Visiting Professor at Linnaeus University (Växjö, Sweden) and Waseda University (Tokyo, Japan).
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